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Old 05-10-06, 03:00 PM   #1 (permalink)
Alastair
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X51v not syncing

Quick question. I have just got my new X51v (A06) and it resolutely refuses to talk to the PC.

I have tried the fake server trick - no luck
Disabled error reporting - no luck

Done a couple of soft resets and a hard one and still no joy - the PC and AS (v4.1) can see it and try to talk to it but no response. If I drop my X50v in the cradle it sees it and syncs.

Any thoughts and ideas very welcome - if I've missed a trick please tell me what or point me to the instructions.

Thanks
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Old 05-10-06, 03:18 PM   #2 (permalink)
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Does it show up as installed properly in Control Panel>System>Device Manager?

I've run into this a few times where it didn't install the driver properly and a simple 'Update Driver' got it working just fine.

-Chris
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Old 05-10-06, 03:24 PM   #3 (permalink)
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Put the x51v in the cradle and go to "My Network Connections" and make sure the network connection associated with the windows moble device is enabled.
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Old 05-10-06, 11:44 PM   #4 (permalink)
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Have you tried turning off your firewall? Firewalls can cause problems sometimes.
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Old 05-11-06, 01:08 AM   #5 (permalink)
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your right my internet security won't let the axim sync. disconnect from the internet and switch off the security. when it has finished remember to turn the security back on
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Old 05-11-06, 01:35 AM   #6 (permalink)
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I had the same problem with mine. The port was blocked by the Security firewall in addition to my McAfee firewall. Even though it connects via USB it uses a network connection
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Old 05-11-06, 02:26 AM   #7 (permalink)
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Thanks for all of the suggestions - i am going to work on some of these over the next couple of days.

I have just docked the X51 at work and it took around 5 seconds to make a successful connexion - I have a feeling it is the the firewall because the work PC is protected from the server whereas I use Zone Alarm on my home PC - though it didn't throw up a warning.

Has anyone else had a similar problem when using Zone Alarm - it didn't cause any issues with the X50v which is what I don't understand - but I will trun it off when I get home and try it out - is it worth turning off the anti virus as well - just while I try to establish a connexion?

Thanks again - I'll feedback later.
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