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Old 06-27-06, 02:32 AM   #1 (permalink)
Tesgin
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Axim no longer can check comcast email

Starting yesterday I started having problems with my comcast email accounts on my axim. I have historically had no problem checking email via the messaging/mail program that comes with it. But started yesterday it started acting up.

When I try to check email for comcast accounts it indicates that it is connecting...

That lasts for just a second or two, and then it says "Logging on..."

That can go for several minutes. After a few minutes "sometimes" it will properly download my new email, but 75% of the time it just "times out." It says it cannot download, and that I should check my email settings (which are correct).

I CAN access the web, and I can check emails from my other (noncomcast) accounts.

I tried comcast's tech support, and they were not helpful at all.

Any help? I'd sure appreciate it.

Tesgin
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Old 06-27-06, 09:33 AM   #2 (permalink)
Jake_Speed
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Don't know if I can help, but I never could get Comcast to work correctly with the basic message program. Either it took forever to get or send mail, or it didn't work at all. I tried several trial programs and ended up with webis.net flexmail, It works really fast and has many more settings, I'm glad I bought it, no frustration waiting and waiting. Hope this helps.
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Old 06-27-06, 04:30 PM   #3 (permalink)
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Comcast didn't work with my X50v, like Jake Speed, use webis.net.

Surprisingly, great program and I too, "Glad I bought it."

You might note, not too great surfin' comcast.net either.
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Old 06-29-06, 12:48 AM   #4 (permalink)
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Thanks, guys. That's helpful. I've been researching FlexMail, and am finding some quirks under WM5.0 (e.g., http://www.pocketinformant.com/Forums/index.php?showtopic=8818)

Can you guys comment on that? Sounds like you're both very pleased. Basically, the reports are as follows:

* From Pocketinformant to switch to a new mail often causes crashes
* When the device is once online (Internet connection was triggered by Flexmail) the next time, trying to hook up, does not work anymore. It seems to be locked up with something, no application can download data or sending data to the Internet, I'm forced to reset the device! The device seems to go online (GPRS connection is up), but the applications can't go online
* I can't accept the long start (2-3 minutes) of the application after a reset
* Sometimes it does not start at all - probably a database issue, because I use a couple of hundred mails and you mentioned in your FAQ we (the users) should use only a few mails. But is this realistic and acceptable from the user standpoint?! I'm using it for business and I can't move my mails more than once per month into a separate folder ....

Eager for your reply...
Tesgin
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Old 06-29-06, 03:33 PM   #5 (permalink)
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1. I have never had it run slow.

2. No crashes so far switching from Pocket Imformant to Flexmail by clicking on contact and send email.

3. I only send a few emails a day, so can't comment on 100 or so.

4. I ussually have to reset my Axim about once a day, always due to one glitch or another, not necessarily Flexmail. The soft reset will clear memory and everything runs better.

5. Flexmail take about 5 seconds to start on my Axim.

6. For what I do it works very well, I'm happy with it.

7. You should give the Flexmail trial a run for it's money and see if it will do what you want.




Originally Posted by Tesgin
Thanks, guys. That's helpful. I've been researching FlexMail, and am finding some quirks under WM5.0 (e.g., http://www.pocketinformant.com/Forums/index.php?showtopic=8818)

Can you guys comment on that? Sounds like you're both very pleased. Basically, the reports are as follows:

* From Pocketinformant to switch to a new mail often causes crashes
* When the device is once online (Internet connection was triggered by Flexmail) the next time, trying to hook up, does not work anymore. It seems to be locked up with something, no application can download data or sending data to the Internet, I'm forced to reset the device! The device seems to go online (GPRS connection is up), but the applications can't go online
* I can't accept the long start (2-3 minutes) of the application after a reset
* Sometimes it does not start at all - probably a database issue, because I use a couple of hundred mails and you mentioned in your FAQ we (the users) should use only a few mails. But is this realistic and acceptable from the user standpoint?! I'm using it for business and I can't move my mails more than once per month into a separate folder ....

Eager for your reply...
Tesgin
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Old 06-29-06, 10:52 PM   #6 (permalink)
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Originally Posted by Tesgin
Starting yesterday I started having problems with my comcast email accounts on my axim. I have historically had no problem checking email via the messaging/mail program that comes with it. But started yesterday it started acting up.

When I try to check email for comcast accounts it indicates that it is connecting...

That lasts for just a second or two, and then it says "Logging on..."

That can go for several minutes. After a few minutes "sometimes" it will properly download my new email, but 75% of the time it just "times out." It says it cannot download, and that I should check my email settings (which are correct).

I CAN access the web, and I can check emails from my other (noncomcast) accounts.

I tried comcast's tech support, and they were not helpful at all.

Any help? I'd sure appreciate it.

Tesgin
I just happened upon this problem the other day and did some research and found the solution. Here is a link to the problem and solution I found.

http://groups.google.com/group/micro...5b357b00646e84

Long story short you have to add a DWORD registry value to get it working.

HKEY_LOCAL_MACHINE\Software\Microsoft\Inbox\ForceO ffSSL

Create the ForceOffSSL DWORD value at HKLM\Software\Microsoft\Inbox and set it to 1. You're going to need to soft reset the device after you make this registry change. This is how I solved my problem. Of course, you're going to need a registry editor to get this working. Hope this helps.
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Old 06-29-06, 10:59 PM   #7 (permalink)
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Originally Posted by Casual User

HKEY_LOCAL_MACHINE\Software\Microsoft\Inbox\ForceO ffSSL

Create the ForceOffSSL DWORD value at HKLM\Software\Microsoft\Inbox and set it to 1. You're going to need to soft reset the device after you make this registry change. This is how I solved my problem. Of course, you're going to need a registry editor to get this working. Hope this helps.
This setting is available in the Tweaks2k2 application. no need to buy anything and no need to learn how to hack, I mean, edit the registry

cheers
paul
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Old 06-30-06, 05:17 PM   #8 (permalink)
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Well, good news and bad news in response to that fix.

First the good news: the post with the fix, quoting that it was from Dr. B...

Well, guess what? THAT's ME! Yeah, BABY! I'm famous. But seriously, I posted that fix about a year-and-a-half ago on another site. I also posted it on AximSite last December or so: CLICK HERE.

I got that fix from an uncommonly helpful HP support guy. And it works. It's excellent. I am so pleased to see it getting passed around!

The bad news: that's not my problem. I have that fix in my registry, and it was working fine until a few days ago. I believe Comcast must have made some kind of change to their server. I don't know.

I have tried the FlexMail program. VERY nice. VERY DECENT PROGRAM. I might purchase this proggy. It's the way an email client on the PPC should work. What's all this nonsense about having to check each of my email accounts separately, anyway. FlexMail is smooth and more efficient.

Still, I'd love to know what's causing my original problem. But if no one can figure this out, FlexMail is likely the direction I'll go.

TB
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