Unknown card in Socket 1

egougar · 07-11-06, 10:43 AM

I know this subject has been discussed to some degree, but here's a twist...

I've been running with a 2GB Kingston SD card, and my 51V has no trouble accessing or using it. However, I get the "Unknown card in Socket 1" message every time I power it up. No functional impact as far as I know, just an annoyance.

So here's the interesting part... I removed the SD card, so now there are no cards installed at all (neither SD nor CF), and I still get the "Unknown card in Socket 1" message!

I have upgraded to ROM v. A12, and I still get the message.

Anybody know how to get rid of it? Is there something I can disable, or reset, or something?

StopTheBus · 07-11-06, 11:02 AM

That MAYBE (or "socket 0") your WiFi card (built-in) and not your external card.
Changes or software installed for Bluetooth and/or resource conflict (software that replaced/delayed the WiFi driver at bootup) will do that.

StopTheBus

Duke_Box · 07-11-06, 12:33 PM

Maybe a loose contact inside your axim. Did you try it in diferent environments ? (warm/cold) you cold try to gently push on the back (remove battery) and see if that makes some difference.

Eric12341 · 07-11-06, 03:55 PM

I hate that msg, I got that twice back in may with 2 hitachi microdrives I got from cdw,so then I sent it back and ordered a seagate from outpost it arrived on 6/1 and it works perfectly,shows how much may sucked.

egougar · 07-11-06, 05:16 PM

I really doubt that it is anything physical, but in any case, would it be a waste of time to call Dell tech support?

egougar · 07-24-06, 11:50 AM

Dell is sending me a new Axim. Here's the Tech Support Chat transcript:

8:04:40 AM Anuja_0194561 Thank you for contacting Dell Technical Support. My name is Anuja and my rep id is 94561. May I have your telephone number, along with the area code?
8:04:46 AM Anuja_0194561 Meanwhile, I would like to inform you that you might get an invitation to participate in a survey at the end of this session. You will be asked to rate our interaction on a scale of 1 to 9 with 9 being very satisfied. In order to participate in the survey, you must close the chat by selecting the "Exit" button.
8:05:07 AM You Yes. XXX- XXX-XXXX
8:05:28 AM Anuja_0194561 Thank you for the information
8:05:35 AM Anuja_0194561 Please give me 2 to 3 minutes to pull up your account information.
In the meantime, please let me know how may I assist you today ?
8:08:04 AM You Every time I start up my Axim, the following error pops up: "Unrecognized Card - Unknown card in Socket 1 - Enter the name of the device driver...etc. etc." I have no SD or CF cards installed. I did a hard reset, and the message persists. I think it started happening soon after I upgraded the ROM to v. A12 8:10:00 AM Anuja_0194561 Thank you for the information.
8:10:52 AM Anuja_0194561 If I understand the issue correctly, memory card does not get recognized by the axim and you are getting an error message.
8:12:28 AM You Not exactly. I get the message whether there is a memory card installed or not. Currently, there are no memory cards installed, and I am getting the message. I'm not sure what "socket 1" is referring to, but whatever it is looking for at "socket 1" it is not finding it.
8:14:28 AM Anuja_0194561 Okay, please do not worry Eric, I will try my best to assist you with the issue.
8:14:50 AM Anuja_0194561 We are going to try out few troubleshooting steps, which will help us to arrive at a solution. May we proceed ahead?
8:15:05 AM You Yes
8:16:00 AM Anuja_0194561 First of all, let us try to perform soft reset on Axim. 8:16:08 AM Anuja_0194561 To perform a soft reset on your Axim, perform the following steps:

Press the Power button to turn the Axim unit.On
Using the Axim stylus, push and release the Reset button on the back of the Axim unit 8:16:14 AM You OK
8:17:36 AM You I did a soft reset, and shortly after the system rebooted and came up to the Today screen, the error message appeared.
8:18:54 AM Anuja_0194561 Okay, now please try and perform a Hard Reset on the Dell Axim.
8:19:02 AM Anuja_0194561 Performing a hard reset of the Axim system will erase all data on the system. Please ensure that all necessary backups have been created prior to proceeding.
8:19:09 AM Anuja_0194561 Press the Power button to turn the Axim unit On.
Press and hold the Power button down while using the Axim stylus to press the Reset button at the same time.
Release the Power button and the reset button.
8:19:16 AM Anuja_0194561 Press the Contacts button on the Axim to delete all of the data in the memory of the Axim handheld.
Press the Mail button on the Axim to cancel the operation without losing data. 8:22:27 AM You OK. I did a hard reset. I went through the setup routines and got to the Today screen, and the same error message appears.
8:27:23 AM Anuja_0194561 I apologize for delay, I was just discussing the issue with my supervisor.
8:28:22 AM Anuja_0194561 Please do not worry Eric, there seems to be some mechanical problem with the axim, therefore, I will go ahead and replace the axim for you.
8:28:36 AM You Excellent.