x51 won't sync - have tried lots of fixes

edprof · 08-14-06, 04:30 PM

My x51 started saying "connecting" and never did - after several months of working just fine through the USB hub. I read posts here on the site and I have:

tried direct connection into USB on laptop
deleted the device in the device manager
deleted and installed AS 4.2
let Windows try to install new hardware
did a soft reset
tried to connect through AS "Connect" - Device not found
restarted the computer several times

and I am at a loss - can someone point me to a fix on the aximsite or any other help?

Jim

08-14-06, 04:56 PM

if you have any firewall, close it,as well as the windows firewall .:hide:

Bagelsnbrew · 08-14-06, 08:49 PM

As already mentioned, make sure you don't have a firewall issue.

I recently had a problem where after ~8 months with no issue, I was only able to connect as a guest. After trying everything you described, I realized the problem was on the PDA side. I did a hard reset and was able to sync again. Unfortunately, I didnt do a backup after installing A12, so it was another 3 hours to install all my software. If you have a relatively recent backup, a hard reset is no sweat. Good luck!

edprof · 08-18-06, 11:22 AM

I backed up all data to my SD card. Ready to hard reset. After hard reset, do I just follow set up like I did when I first did when new? I have AS 4.2 on my computer from download site.... should I delete it and use the original install disk?

Originally Posted by Bagelsnbrew

As already mentioned, make sure you don't have a firewall issue.

I recently had a problem where after ~8 months with no issue, I was only able to connect as a guest. After trying everything you described, I realized the problem was on the PDA side. I did a hard reset and was able to sync again. Unfortunately, I didnt do a backup after installing A12, so it was another 3 hours to install all my software. If you have a relatively recent backup, a hard reset is no sweat. Good luck!

dvmed · 08-18-06, 11:34 AM

If everything fails, try to figure the approximate date it started having that problem. Uninstall 4.2 and reinstall AS version that used to work for you. Do a system restore (if you are using XP) and set the date (restore point) a day or two before the problem started. Good luck.

dellaximx51v · 08-18-06, 12:14 PM

I had the same problem, -backed up everything on my sd card, then hard reset-I was unable to sync after I restore from my sd card.