Notices

X50 / X51 Forums Talk about anything related to the X50 / X51 series.

Reply
 
LinkBack Thread Tools
Old 09-03-06, 09:01 AM   #1 (permalink)
gjbnh1701
Guest
 
Posts: n/a
11 months and counting

It's been almost a year since DELL released it's "wm5 upgrade" onto an unspecting public. During that time they have neither acknowledged the problems or release any kind of a fix for the problems most updater's have faced. At the VERY least they OWE us some info on this. Third party conversation with "techs" and "support" personel aren't worth the hot air and company line info they purport to represent. What we need is OFFICIAL word on a fix, and maybe an apology for putting the customers thru hoops to replace the device or "fixes" provided by the cummunity. Maybe MR. DELL himself should speak, or the head of the mobile deptarment. NOT coming clean only makes things MUCH worse ( as in I WILL NEVER BUY FROM DELL AGAIN"). How about DELL?? You read these forums. DO you have the b***s to fess up?? Or has the mobile dept. manage to keep Mr. DELL from knowing the truth??
  Reply With Quote
Sponsor Ads
Old 09-03-06, 09:04 AM   #2 (permalink)
Aximsite Legend
 
psionandy's Avatar
Addicted Member
 
Join Date: Mar 2005
Posts: 21,422
Thanked 0 Times in 0 Posts
you saw the pettition... and the open letter?

They know.. they just don't want to do anything. If it wasn't for the fact that wm2003se on an x50v is such a wonderful combination i'd be upset. I've been done over worse by Toshiba, Sony... Palm....
__________________
You'd have thought that someone would have put a sig here
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
psionandy is offline   Reply With Quote
Old 09-03-06, 10:20 AM   #3 (permalink)
gjbnh1701
Guest
 
Posts: n/a
Originally Posted by psionandy
you saw the pettition... and the open letter?

They know.. they just don't want to do anything. If it wasn't for the fact that wm2003se on an x50v is such a wonderful combination i'd be upset. I've been done over worse by Toshiba, Sony... Palm....

Yes I am aware of both projects. Apparently DELL isn't. Either that or THEY CAN"T READ. FIX THE PROBLEMS.
This is just a sympton of a larger one; namely coperations now serve the stockholder who wants a investment return yesterday, and not serving their employees or customers. As long as companies have this kinda mindset, they won't care. No LONG TERM vision. And they will die a long lingering death while these vultures squezze every last cent out of them they can before skipping on their way, caring ONLY about how wise they've been, and nothing about their employees or their custonmers.

Last edited by gjbnh1701; 09-03-06 at 10:24 AM.
  Reply With Quote
Old 09-03-06, 10:26 AM   #4 (permalink)
Aximsite Veteran
 
Join Date: Nov 2005
Location: Minnesota
Posts: 2,219
Device: HTC Touch
Carrier: Verizon
Thanked 25 Times in 23 Posts

Awards Showcase
Aximsite Active Bronze Member 
Total Awards: 1

IMHO no one should hold their breath on this issue. I just hope they continue selling the X51V unit until my contract with them ends in a year.
rlarson_mn is offline   Reply With Quote
Old 09-03-06, 02:40 PM   #5 (permalink)
Aximsite Veteran
 
Join Date: Jan 2006
Location: Zion,IL
Posts: 1,585
Thanked 4 Times in 4 Posts

Awards Showcase
Aximsite Active Bronze Member 
Total Awards: 1

they have been replacing those upgraded x50v's w/x51v's as a way of handling this.
Eric12341 is offline   Reply With Quote
Old 09-03-06, 03:10 PM   #6 (permalink)
Aximsite All Star
 
Join Date: Feb 2005
Location: Indiana
Posts: 661
Device: ATT Tilt
Carrier: Cingular
Thanked 0 Times in 0 Posts
Mr Dell and Mr Gates are too busy counting their money to be concerned about the consumer! Seriously, companies today have short-sighted vision only looking at the bottom line for the next quarter or fiscal year. Look how often we are seeing companies that we thought would be around forever now folding or being absorbed. I would guess Dell is saying it is Microsoft's problem and Microsoft is saying that it is Dell's problem and neither wanting to take the first step to resolve the problem. I would guess some corporate lawyer/accountant probably has said it would be cheaper to give the x50v customers a refurbished x51v then to spend the money and energy to make the wm5 work on the x50v. Just be thankful that aximsite exist or else think about all the problems everyone would be having. I believe it is because of postings on aximsite caused Dell to finally give in and start replacing the x50v's with the x51v.
rcab is offline   Reply With Quote
Old 09-03-06, 03:16 PM   #7 (permalink)
mardilpdx
Guest
 
Posts: n/a
The solution

I've posted this before but it went unheeded.
Step 1 Find out the contact information for Micheal Dell and the rest of the board of directors. Email, snail mail, fax, phone, etc. Anything that can be used to contact them.

Step 2 Everyone and I mean everyone needs to attempt to make some sort of contact with one of the targeted individuals every day until a response is recieved.

Online petitions and such do not work. They get one letter from a group of people which can easily be taken care of by putting it in the round file. Now consider what would happen if each one of those people sent a tactful and professional letter to Dell's board of directors seeking a response. You now have 100 letters you have to do something with, then you go to day 2 and have 200 letters, day 3 300 letters, etc. You have to do something at that point to quite the masses. One letter signed by 100 people does nothing, 100 letters from 100 people brings change.
  Reply With Quote
Old 09-04-06, 10:03 AM   #8 (permalink)
gjbnh1701
Guest
 
Posts: n/a
Ok, let's do something a bit nastier; Let's POST their email address here, and wait for them to get buried.
  Reply With Quote
Old 09-04-06, 01:10 PM   #9 (permalink)
kulnet
Guest
 
Posts: n/a
So they just close one email box and open another one. I doubt we'll ever see anything come of our complaints.
  Reply With Quote
Old 09-04-06, 01:49 PM   #10 (permalink)
mingkee
Guest
 
Posts: n/a
I didn't see any good reason for upgrading to WM5 on X50v
this is not upgrading from 98 to XP on my old laptop (XP has complete Chinese support even with English ver)
the main profit of upgrading is using ROM completely for storage, however, the data will be erased when doing hard reset (not like WM2003, the data is still there, this is handy when doing backup or put some critical files there)
also, MS bt on WM5 is still not good as 2003 (lacking HSP/HFP, LAN support; hacking required to make OBEX work)
  Reply With Quote
Reply

Tags
counting, months

Sponsor Ads

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
PS. 96 hours and counting... Chris Leckness Water Fountain 32 04-24-06 11:19 PM
Congratulations Frenchy 5000 posts and counting Rsaturn9 Water Fountain 24 05-16-05 06:14 AM
Congratulation's socspy 1000 post's and counting! Rsaturn9 Water Fountain 19 02-19-05 04:39 PM
10 days and counting w/o syncing! pkweis X5 Forums 5 03-17-03 09:34 PM
3 hours, 29 minutes and counting shaneincottondale X5 Forums 5 01-22-03 02:28 PM


All times are GMT -5. The time now is 06:00 AM.
Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.3.0
Copyright © 2003-09 LeckMedia, LLC