Syncing Outlook nightmare

thefiredude · 02-25-07, 10:46 AM

When I sync Outlook (20003) and include contacts it doubles and triples them both on the PC and mobile device!? I have to manually go in both the PC and Axim and delete all the duplicates!:realmad: any suggestions????

mtgeorge · 02-25-07, 11:11 AM

In Outlook, check Tools - Options - Contact Options. Is the Check for Duplicate Contacts box "checked"? If not, check it. That's how mine is set up and I do not have any problems with dups. Good luck.

thefiredude · 02-25-07, 11:21 AM

Originally Posted by mtgeorge

In Outlook, check Tools - Options - Contact Options. Is the Check for Duplicate Contacts box "checked"? If not, check it. That's how mine is set up and I do not have any problems with dups. Good luck.

Already was done. This is weird. I had to do the dreaded hard boot and reinstall all my programs and I can't figure out why it's doing it so for now I had to go manually and deleter all the duplicates on both the PC and Axim. The I notice my calender events were doubled also and had to delete those duplicates on the PC! ARGH!

mtgeorge · 02-25-07, 11:30 AM

Do you have MemMain from Dinarsoft? They offer a free 2 week trail version. Its a utility that has a "remove duplicates" feature in it. Check it out at http://www.pocketgear.com/software_detail.asp?id=14279

thefiredude · 02-25-07, 11:48 AM

Originally Posted by mtgeorge

In Outlook, check Tools - Options - Contact Options. Is the Check for Duplicate Contacts box "checked"? If not, check it. That's how mine is set up and I do not have any problems with dups. Good luck.

Originally Posted by mtgeorge

Do you have MemMain from Dinarsoft? They offer a free 2 week trail version. Its a utility that has a "remove duplicates" feature in it. Check it out at http://www.pocketgear.com/software_detail.asp?id=14279

Need to find the problem. don't want to have to run that evey time I sync and will still have to go manually remove all the duplicate contacts, calendar events and tasks. definatel something wrong here.

callmemoe · 02-25-07, 11:58 AM

What are your settings for conflicts? If you have them set to leave item on device and desktop, this could be the cause of some of the duplicates.

Naffygetter · 03-01-07, 03:52 PM

If you can't find a way of avoiding duplicates (I couldn't), then ODIR (Outlook Items Duplicate Remover - from http://www.vaita.com/ODIR.asp) helps me. Seems to work OK on Outlook and then the next sych doesn't re-duplicate.

Hope it helps.

thefiredude · 03-01-07, 04:39 PM

Thanks for the replies. I "think" what happened was I did a hard reset and went I went to sync afterward it created a new relationship with my PC and in doing so it doubled everything on both the Axim and PC! I deleted one of the relationships and it seemed to solve the problem and all is OK now!? phew!!

Tony

03-01-07, 04:47 PM

Also it safer to set for your PC to overwrite the handheld on all occasions.
Check your ActiveSync Options for it...

Never happend to me again...