Dell Axim line officially kaput

[TurboFool]

So I just e-mailed my company's contact at Dell to get a quote on an Axim X51v via our corporate account.

The reply I received let me know that I would need to place the order by tomorrow, because as of Thursday they will officially stop selling the Axims altogether. They recommended I look into a Pharos or Palm (!?) handheld.

So that's it... the jig is up. I'm really disappointed. I've loved the Axim line since the beginning, and I was finally ready to upgrade my X5. I've seen no other handheld on the market that comes close. All the phones don't support standard SD cards anymore and don't have remotely comparable screens. I really wanted a new Axim.

Yes, I know I can get it on eBay, but knowing it's a dead end for support and such kind of sours it for me. What a sad day.

[speedy1979]

Today is a very sad day.

Just checked Dell's website--the special deals feature is gone; you can still find the x51v for sale by clicking the link over in the accessories column. Better hurry...

[pawpals]

but knowing it's a dead end for support and such kind of sours it for me.

Support is not dead - just get the 3 yr warranty(s). I have an X51v, got one for a friend and ordered another last weekend for another friend.

My X5 is still working, so I'm assuming the X51v will last 5 yrs also.

So my opinion - get the order in now.

[Kenjari]

So do this mean that if I purchase another axim on Thursday morning...they will not have any for sale?

Second....with my warranty can I replace my axim with a new or do they ship refurbished replacements?

[dtsouers]

They usually send refurbished units.

X51v is still too expensive... They should just discount it and sell there inventory quickly...

[littlelittle]

I can still find X51 but no more X51v in Dell HK website...

[rjnagle]

Let me mention something relevant or irrelevant.

I was in Austin a few weeks ago for a conference and met a longtime Tech support worker from Dell. When I mentioned Axims and how great they were, he groaned. He said those tech support calls were always so time-consuming and frustrating. From his standpoint he absolutely hated Axims.

(That said, when I bought Axim x51v as a replacement for my x50v, I haven't needed to call technical support once).

Look at it from Dell's point of view. Tech support calls subtract from their profit margins. Axims required a lot of handholding (although 12 rom seemed to solve lots of issues I had before). If they can't reduce these support costs, then really there is no reason to be selling these devices.

(BTW, I used to work for Dell for a year and a half).

[spunker88]

All i have to say is: EVERYBODY, HURRY UP AND BUY UR X51V!!!

[knightsofwar]

i never got one.... i dont have engough money so now i have to get one from ebay

[aleki]

thats very depressing to hear. i hope the dell phone comes with vga

Axims are already of the Dell website as of 11:00pm EST 4/4/07.

[sdge]

W00T I got a an AXIM before they went extinct... I should get a t-shirt of that....

[ReneG77]

They are still available on the Singapore website, and I suppose on the Malaysian website too (since our stock is delivered from Penang, Malaysia)
Current promotion for x51v is S$639 with a spare 1100 mah battery.
x51 is going for $499

http://www1.ap.dell.com/content/prod...hs1&l=en&s=dhs