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I'm tempted to paraphrase the "GET A LIFE!" skit that Shatner pulled off twenty years ago on Saturday Night Live whenever I see one of these threads.
Still, Mystik, that missing 20MB contains the core OS system files, from what I remember, plus the driver memory, plus the 'reserved' space for the OS and drivers and everything else that Windows Mobile needs to keep itself happy. There's a lot of services that load according to the SKTools and MemMaid Startup lists... and all of them, from what I can tell, are critical.
And no, it's not just a matter 'of a few cents' for each Dell Windows Mobile upgrade CD - it also has to include the licensing fees paid to Microsoft by Dell for each CD released (and the associated license for the PDA that uses it), the development costs of the CD (they have to pay HTC for the salaries of the people who did it, plus the time they spent on it, plus the resources used to put together this collection of drivers, applications, and OS which compose the ROM image that'll get installed) plus the testing costs. Plus, of course, the markup they add to each disk so that it'll make them money; Dell is not a charity, it is not a government service which exists mostly to handle people's requests without an eye for profit.
From what I've seen, most of the WM6 'upgrades' are under the hood, and mostly geared toward always-online wireless devices or those which need Exchange Server 2007 (push email). Nothing's fundamentally improved, unless you consider the gradients to be a major 'must have' (which I've fulfilled with various incarnations of WBA2 and now WBA3). Pocket Outlook's taken a few steps back in usability according to some users (burying necessary commands three or four-deep in menus), and it doesn't take any less RAM than WM5 did.
However, ONE thing that has changed in WM6 versus WM5 from what I recall from the reading is how security permission are handled, IIRC. This means that the drivers would all have to be at least modified heavily, if not rewritten, from the base-up, which requires documentation we don't have, or almost-identical hardware on an existing WM6 image from which to crib software... which we don't have at the moment. At least the guys on XDA-Developers have the advantage of near-identical platforms to work with.
And, to be honest, you're pretty much sitting around whining "I WANT WM6!!!' like a brainless n00b anyways, at least to judge by your first post. Yes, people can try to hack the ROM all they want (and football's doing so), but we'll see if he succeeds in making something that works well and doesn't lose a lot of the functionality he'd originally set out to put into the ROM.
Given that Dell's gotten out of the PDA business, I don't see WM6 as coming by anytime soon. And again, whoever said that 'Dell America told them June 24th' should prepare to eat their words. I've noticed that Piked, our so-called 'expert who had the facts' hasn't shown his face since May 13th rolled by. ;)
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