Help, Messed Up Outlook Profile

beckp · 02-13-08, 06:54 PM

Argh .... I screwed up with my X51v and Outlook. I used to use just Outlook 2003 as the tool to sync with my Axim, only one Outlook Profile. I now had to create a new profile for work, I named that Profile my company name. I noticed the existing profile was called "Outlook". So I wanted to rename it "Personal" but couldn't so I just created a new Profile with existing settings. Then I deleted the profile named "Outlook". Now I had two profiles, "Company Name" and "Personal", I thought all was fine until I tried to sync the Axim. I get the following error. I still have all my contacts, etc on the PDA but nothing on the Client side. (Sorry the attachment isn't bigger)

Julie · 02-13-08, 08:27 PM

Not really sure how to fix this issue, but the first thing I would try would be a System Restore to a restore point prior to the time you set up the second profile

beckp · 02-13-08, 09:09 PM

ah.... good point, I just did one. I'll try that

beckp · 02-14-08, 06:55 AM

It worked .... thanks!

Julie · 02-14-08, 11:20 AM

Fantastic! Glad you were able to fix it with such an easy solution!

beckp · 02-15-08, 07:02 AM

Yes it restored my orginial "Outlook" profile, after that I added a second profile. When you place the Axim in the cradle, activsync will eventually ask you what profile do you want to use.

Julie · 02-15-08, 09:47 AM

You can only have one profile with ActiveSync. If all you wish to do is keep your work data and your personal data separate, think about using categories to do this. Categories will not prevent the data from syncing to both your work computer and your personal computer - so all your data will be on both computers - but categories will allow you to filter out the work data from the personal data (and visa versa).