Notices

X50 / X51 Forums Talk about anything related to the X50 / X51 series.

Reply
 
LinkBack Thread Tools
Old 04-10-08, 07:32 PM   #1 (permalink)
Aximsite Prospect
 
Join Date: Apr 2006
Location: Melbourne, Australia
Posts: 10
Device: Nokia 8250
Thanked 0 Times in 0 Posts
X51v activesync stopped working after 3 years

Activesync has stopped working on both my home notebook and work PC in the same week ((XP SP2 on both machines and Winmobile 5 on 51v)). Essentially neither machine can find the Axim when I plug it in to a USB port.

Could it be something to do with the Windows updates that downloaded this week?

Scott
scottmac99 is offline   Reply With Quote
Sponsor Ads
Old 04-12-08, 01:51 PM   #2 (permalink)
Aximsite Veteran
 
Join Date: Nov 2005
Location: Minnesota
Posts: 2,219
Device: HTC Touch
Carrier: Verizon
Thanked 25 Times in 23 Posts

Awards Showcase
Aximsite Active Bronze Member 
Total Awards: 1

Originally Posted by scottmac99 View Post
Activesync has stopped working on both my home notebook and work PC in the same week ((XP SP2 on both machines and Winmobile 5 on 51v)). Essentially neither machine can find the Axim when I plug it in to a USB port.

Could it be something to do with the Windows updates that downloaded this week?

Scott
Yes it could. I have two friends that the update turned on the windows firewall (they use ZoneAlarm) and then proceeded to block the sync feature from working! You may want to check this out.
rlarson_mn is offline   Reply With Quote
Old 04-12-08, 06:37 PM   #3 (permalink)
Aximsite Minor League
 
Join Date: Nov 2007
Location: Behind you...
Posts: 187
Device: Nokia 6300
Thanked 3 Times in 3 Posts
I'm running a proper test on this now. I've had the same issue. I've knocked Windows Firewall off and it still has issues. I'm using Lenny's WM6.1 ROM as it happens.

I'll keep people updated...
DJUnreal is offline   Reply With Quote
Old 04-12-08, 07:31 PM   #4 (permalink)
Aximsite Minor League
 
Join Date: Nov 2007
Location: Behind you...
Posts: 187
Device: Nokia 6300
Thanked 3 Times in 3 Posts
OK,

So far:

1) Installed Windows XP Pro Corporate SP2. Same as on my desktop. No further updates added.
2) Installed Activesync, and wifi drivers to allow me to sync to Exchange.
3) Ran a synchronisation. Worked perfectly.
4) Installed Microsoft Update.
5) Rebooted.
6) Ran a synchronisation. Worked perfectly.
7) Installed the updated update components.
8) Rebooted.
9) Ran a synchronisation. Worked perfectly.
10) Installed 120 or so updates.
11) Rebooted.
12) Ran a synchronisation. Worked perfectly.
13) Installed another 5 updates.
14) Rebooted.
15) Ran a synchronisation. Worked perfectly.
16) Installed the one remaining update. This update didn't require a reboot.
17) Ran a synchronisation. Worked perfectly.
18) Rebooted just for good measure.
19) Ran a synchronisation. Worked perfectly.
20) Decided to install Office in case the updates to this will affect things.

I will add another update once I've installed office and started syncing/updating.

DJUnreal
DJUnreal is offline   Reply With Quote
Old 04-12-08, 11:16 PM   #5 (permalink)
Aximsite Minor League
 
Join Date: Nov 2007
Location: Behind you...
Posts: 187
Device: Nokia 6300
Thanked 3 Times in 3 Posts
OK,

Installed office.
Ran a sync, all successful.
Installed office updates.
Rebooted.
Ran a sync, all successful.
Installed some other misc software.
Rebooted.
Ran a sync, all successful.

In conclusion, I can honestly say that Windows Updates have NOT broken Activesync on a vanilla system in any way, shape or form.

DJUnreal
DJUnreal is offline   Reply With Quote
Old 04-14-08, 12:04 AM   #6 (permalink)
Aximsite Prospect
 
Join Date: Apr 2006
Location: Melbourne, Australia
Posts: 10
Device: Nokia 8250
Thanked 0 Times in 0 Posts
Hmmm ... first thing, I'm indeed impressed with your comprehensive testing DJ - thanks hugely !

Second thing, I did check firewall settings on both computers and also made sure the appropriate ports were accessible/accepted (in accordance with the MSoft recommendations on ActiveSync Help & How Tos ).

So maybe it's something to do with the fact that recently I tripped over the connecting cable (between the USB port and the Axim) at work. I can't see any sign of damage to the female connector on the Axim, but I suppose it is possible. Does Dell have a service to test these kinds of physical things ?

Scott
scottmac99 is offline   Reply With Quote
Old 04-14-08, 12:12 AM   #7 (permalink)
Aximsite Prospect
 
Join Date: Apr 2006
Location: Melbourne, Australia
Posts: 10
Device: Nokia 8250
Thanked 0 Times in 0 Posts
Or it might be my PC-cillin setup, since the last update was 10th April and that's about when I started having problems, and I have PC-cillin on both my home and work computers.

Will check and let you know.

Scott
scottmac99 is offline   Reply With Quote
Old 04-16-08, 01:59 PM   #8 (permalink)
Aximsite Minor League
 
Join Date: Nov 2007
Location: Behind you...
Posts: 187
Device: Nokia 6300
Thanked 3 Times in 3 Posts
Nuke PC-Cillin, it's probably the problem ;)
DJUnreal is offline   Reply With Quote
Old 08-15-08, 11:29 PM   #9 (permalink)
Aximsite Prospect
 
Join Date: Apr 2006
Location: Melbourne, Australia
Posts: 10
Device: Nokia 8250
Thanked 0 Times in 0 Posts
Actually, it turns out that I don't have PCCillin at all ... how dumb am I ?

BUT (a biiiiig but) for some reason Activsync seems to have started working again yesterday, and coincidentally after the latest round of windows updates. Or maybe it was the latest round of Symantec updates. Who knows, just as long as it keeps working. Fingers crossed. :-)
scottmac99 is offline   Reply With Quote
Old 08-20-08, 05:04 AM   #10 (permalink)
Aximsite Rookie
 
gdcfc1's Avatar
DAP Freshman
 
Join Date: Aug 2006
Location: UK
Posts: 82
Device: Nokia 6201
Carrier: T-Mobile
Thanked 0 Times in 0 Posts
sort of spooky. My X51v stopped working over activesync about 3 weeks ago. Today it suddenly restarted connecting, has fully synchronised and is back up and running with my PC! It did need me to remove an existing partnership and name a new one (I have 2 partnered PCs but that is not new and was not the cause of the problem) but heh ho.
gdcfc1 is offline   Reply With Quote
Reply

Tags
activesync, stopped, working, x51v, years

Sponsor Ads

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 10:01 PM.
Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.3.0
Copyright © 2003-09 LeckMedia, LLC