error accessing website after restore

so a few weeks ago the unthinkable happened, and I dropped my axim. the LCD cracked and I was barely able to create a fresh backup, using mostly buttons to navigate spb backup, before the start menu started endlessly activating itself and made it impossible to use the pda. I'm not sure there were errors during the backup; I don't think so.

anyways, I got the replacement unit a few days later, and I did the restore. it went alright until near the end, when I got a message like "the restore process has not responded in a while, would you like to abort?" I tapped "no" to see what would happen, and five minutes later the restore finished, with no errors logged, and the pda reset without a problem. the only thing I noticed wrong was that my email had not been restored, so I just ran the restore once more, just for the email, and everything was fixed.

then I tried to access my email through the outlook web access using pocket internet explorer. when I tried to go to the link for my inbox, I got an error message:

"you are not authorized to view this page."
"HTTP error 401.1," etc

normally, if the credentials are wrong for that site, I just get prompted for them again, and when they are correct, PIE remembers them and doesn't prompt me. so I thought that maybe it hadn't restored my password and I went online with my PC and changed my account's password, which has always worked in the past to force PIE to prompt me for the correct credentials. this time, though, I got the same error 401.1. the error only happens with PIE; netfront works fine (but netfront prompts me to log in every time, it doesn't save the credentials like PIE). the error also only happens with that same website; any other secure site that has a separate prompt for logging in loads just fine, although the OWA is the only site like that that I had a saved password for, so it's really not the same situation and therefore not a true test. total commander DID re-prompt me for access to network shares at home, but I think that was because I had to create a new user since our wireless is set up to allow listed MAC addresses only, and obviously the new axim had a new MAC.

today I was at a loss and so I did a hard reset and went to the OWA, and it worked just fine; no error message. I then tried to do a partial restore, skipping email, then databases, then registry, then system files, leaving each out separately, but after every restore, partial or complete, the same error message comes up when I try to access my email with PIE.

I'm getting really frustrated. I know this probably has nothing to do with spb backup, but I'm hoping someone can tell me where PIE stores its credentials/saved passwords - in the registry, some database, in a particular file? - so I can delete them and get it to prompt me again. I really, really do not want to manually restore my entire system; it would take me weeks to set up my PDA again by hand and I don't have the time.

spb support's only advice is to delete cookies/PIE cache, but of course I already tried that, and besides, I always clear the cache through the options menu after each use of PIE, and in addition I have memmaid set to delete those files that remain after each soft reset (since the options dialog doesn't delete everything). spb backup did not even include them in the file I made before the restore a few weeks ago; I checked.

I have a dell axim x51v running WM5 A12 rom, and the backup from before the replaced unit came was made with spb backup 1.6.3, although I upgraded to 2.0 today.

thanks for any help you can give!

so, nobody has any ideas? nobody knows where passwords/credentials for individual websites are stored for PIE? or where I might try looking?

[Zealot]

It may be that the backup was indeed corrupted.

Also, in Sprite Backup, when you restore you need to make sure that in options you have selected Replace or Overwrite rather then Merge.

The first time I had to restore the OS I left Merge selected, and it broke all my certifications until I restored again with Replace selected.

Perhaps it could be something like that?

As for where credentials are kept, I have no idea.

Z