Help Needed!! (Again.)

AximJedi · 03-07-09, 08:01 PM

Okay, I really need help right now! Here's what happened:

1.) I dropped my Axim a week or two ago. Total accident, and it didn't seem to do any damage, other than the four buttons and the D-pad on the bottom didn't work anymore. I wasn't too worried, feeling fairly sure I could go into the settings and make them work again, although I never actually tried.

2.) Kept using my Axim as normal for some time, just without the hard buttons.

3.) Two days ago, I went to turn it on after a night charging and it gave me some error about memory corruption, saying to press one of the hard buttons to try and fix it, or else try and do a hard reset. Lo and behold, none of the hard buttons worked!

4.) Since I couldn't make it try and fix it, I (stupidly) tried to do a hard reset, but that also required me to press a hard button to confirm the choice.

I have tried literally everything I know how to do since then. I have removed the battery and replaced it again. I've tried locking and unlocking it, turning it off and on again ... everything in my repertoire. Now I need your guys' expert help.

Is there some way I can get around the hard reset prompt, somehow? Or something? I don't have a clue what to do now, and I really need my Axim right now...

johnhu_2005 · 03-07-09, 11:12 PM

Maybe the hard buttons on the side work (You didn't mention them).
Try getting into the diagnostic mode and testing the buttons

1. Press the Power button + Record button
2. While holding the two, tap the reset hole
3. Wait for a screen to pop up
4. Release the Power button + Record button
5. Follow instructions as prompted

Report back to us about which buttons work

AximJedi · 03-07-09, 11:37 PM

Good idea, but the Ax is still stuck on the hard reset confirmation screen. I tried the Record + Power + Reset process (multiple times), and the screen consistently goes black for a few seconds, then just reverts back to the annoying hard reset message.

However, the Wireless and Record buttons do still work.

Box · 03-08-09, 05:41 AM

It sounds like dropping your axim has caused the buttons to become either disconnected or have moved so the physical button misses them when pressed.

I would be opening it up and checking any connectors and reseating the button switches.

rlarson_mn · 03-08-09, 08:37 AM

I think your unit is toast. The only electronic device that I know of that will take that kind of fall and keep working is a SSD. Hope I am wrong, for your sake. :approve:

AximJedi · 03-08-09, 11:56 AM

Really, I'm willing to try just about anything at this point ... the last thing I need right now is to have to shell out $200 on yet another mobile device, when I just bought my Axim a few months ago.

Okay, Box, so how would I go about opening up an Axim and poking around inside? Any more specific suggestions?

KimChee · 03-08-09, 12:32 PM

Take it apart, theres a connector at the bottom of the board that comes undone easily. It's right next to the button contacts, and needs reseated. I've had to do this a few times, it's relatively easy. Hopefully thats all it is, I've gotten the odd memory error from time to time on different axims, they seemed ok after a hard reset, might want to backup first.

Bookmark this you might need it later, its a great video reference for axim x51v take apart.

http://video.google.com/googleplayer...84601489&hl=en

Box · 03-08-09, 02:10 PM

KimChee has given you the perfect link, I can't think of anything more specific than that excellent video from bernardm.

johnhu_2005 · 03-08-09, 02:12 PM

Bernardm is the man! Amazing how he takes it apart and it still works...