Do you know what software your mail system is using. If you're using Exchange 2003 like we are, I would suggest using the OMA client (special client for PDA's) instead of the OWA. OMA works really slick and makes checking and managing mail an easy and quick task. Your email administrator has to enable it (the option comes with Exchange 2003) and for some reason I have to login with my entire email address and because it is a secure site I have to use the "s" as follows... https://