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Originally Posted by gkantz
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Until Dell comes out with a ROM that works, this product shouldn't even be on the market. Lockups when trying to turn on, sync fails, etc. are not worth $499.
Dell won't even acknowledge this is a problem. I am exchanging my unit once to see if I get better results. If not, I'll wait for HP to come out with a WM5 unit with a VGA screen.
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Well, sorry, I can't believe it's a Microsoft problem. I just received my replacement x51v from Dell, installed no third party software, and did a few syncs. That was yesterday. Today I used it for awhile, still no installs, and it was fine - until mid afternoon. Took it out of my pocket and again, the damn thing does not turn on. Had to do a soft reset.
I don't even care if it's a problem with the OS. IF this issue is so widespread, why didn't Dell wait before they shipped any of these axims until the problem was solved?!?!
One last thing - I am appauled that Dell Tech Support doesn't even acknowledge this as an issue. There are tons of posts on this site as well as others about this very issue. You have to think Dell Tech Support would be reading some of these comments. I even directed them to this forum. They need to develop a new ROM - quickly.