fdbryant3

A couple of days ago a problem has developed with my Axim x51v. Basically the touchscreen has become unresponsive or inaccurate with taps. It will also have phantom taps (ie it does something even though I haven't touched it). I've tried soft and hard resets as well as aligning the screen. Have blown it out with compressed air and slid a business card along the edges. The only thing that seems to help is cleaning the screen with a lens cleaner. Then it works ok for a little bit but the problem comes back.

Any ideas?

kcjchan

Originally Posted by fdbryant3

A couple of days ago a problem has developed with my Axim x51v. Basically the touchscreen has become unresponsive or inaccurate with taps. It will also have phantom taps (ie it does something even though I haven't touched it). I've tried soft and hard resets as well as aligning the screen. Have blown it out with compressed air and slid a business card along the edges. The only thing that seems to help is cleaning the screen with a lens cleaner. Then it works ok for a little bit but the problem comes back. Any ideas?

Has humidity increased in the area you are using it? Also, this may be a hardware problem, call Dell and see what they say.

coolbre304

I had this problem with my X5, i think it was becuase I kept it in my pocket unprotected. When I tilted my screen at an angle, you could see this spot that seemed to be the problem of it all. I had no way of fixing this, but leave it like on a desk or something for a while, and then turn it on and see what happens.

If you cna't fix it, just ask Dell for a replacement.

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"If the automobile had followed the same development cycle as the computer, a Rolls-Royce would today cost $100, get one million miles to the gallon, and explode once a year, killing everyone inside." Robert X Cringely

Addition who needs that kind of stuff any way huh?

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Jade Robbins

do you have a screen protector on it? my x30 has been having problems with a screen protector, when i put it on i can see goofy swirls (i've heard caused by placing two clear, flat surfaces together) but at a concentration of those rings i get phantom taps. It's really starting to anger me because i just put on a screen protector and put it in my pocket, but if it's phantomly tapping when i need to use it, it'sworthless.

Alphonse

use of a screen protector is not the cause of this inoperative tap sreen because I do not us a screen protector and my log on screen becomes irresponsive at times......

These frustrating times occur when the Axim is in my pocket and I have either left it unlocked when off or in sleep mode - locked.

It has something to do with an accumulation commands that have occured due to motion in my pocket that makes the axim call for the start menu continously for a zillion times.... unitl these accumulated commads have run their course I cannot even enter the numbers of my password... I sometimes have to wait an hour for the accumulated commands to clear..meanwhile I sit there and curse DELL.

Any suggestions?:rolling:

mkss55442

Why not slide the Lock switch on (on the side of the x51v) before putting it in your pocket?

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Alphonse

Originally Posted by mkss55442

Why not slide the Lock switch on (on the side of the x51v) before putting it in your pocket?

It happens even with the lock switch on... particularly if I leave the axim on, engage the lock switch and then put it in my pocket....

cchiang12

try clean the dust or gunk around the screen.

soft reset, hardreset, and finally... call dell for replacement :)