maperalt23

When I try to sync files downloaded from Napster to Go service, I get the following error message
80070428
"You've encountered error message 80070428 while using Windows Media Player. The following information might help you troubleshoot the issue.


Cannot sync the file
Windows Media Player cannot sync the protected file. Typically, this error occurs when you try to sync a protected file to a Windows Mobile 5.0-based device that cannot handle more than 25 protected files.

Microsoft has revised Windows Mobile 5.0 to fix the problem and has made the fix available to device manufacturers and mobile operators for testing on their devices and for distribution to their customers.

To find out if the update will be available for your device, contact your device manufacturer or mobile operator (the update is not available directly from Microsoft)."

I have updated to ROM AO4, no AO6 yet due to the hassle and some problems noted in these forums. Has anyone had problems with this? Any answers? Does it resolve with AO6?

thank you for any help. THis device is really starting to frustrate me

spock

I have the same issue so I tried Dell's chat. The clueless tech support person accused me of pirating music and said Dell can not help me. :rolling:

I then picked up the phone and sat on hold for 20 minutes. I directed the tech support person to the Microsoft link and they put me on hold some more while they discussed it. Finally they came back and said that they are working on a fix. I ask when I could expect it and they said "we do not know".
:realmad:

If anyone hears anything different, please let me know.