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Old 04-24-06, 03:47 PM   #1 (permalink)
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OWA and Exchange Server 2003

I'm not sure if this is the right place to post this, if it's not please let me know as I'm a little new to all of this.
I have recently purchased an AXIM X51V and so far I'm well impressed, I've done the (what appears to be essential) fix to the fake server fix etc. which has cured the battery discharge issue.

Now to my next problem.
The company I work for runs Exchange Server 2003 and this allows us to use Outlet Web Access from our laptops etc, this all works OK, but if I try to connect via the AXIM I get the sign on screen, I fill in the relevant information (server name, User name and password etc. select 'Save Password' and go.
I get a brief view of the OWA screen and then I'm returned to the login screen complete with no password. Very occasionally the system will seem to lock onto the page and I can view my E-Mails etc but most of the time the system just keeps returning me to the login screen.

Anyone with any ideas or solutions?
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Old 04-24-06, 04:04 PM   #2 (permalink)
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Assuming you are using a domain account to authenticate to the exchange server ... you should not need to enter the "servername" when you logon to OWA.

Username and password should be enough. Even then the servername would be the incorrect thing to put into that input field, since it would be expecting to see "DomainName\Username" in the first input field and your password in the second.
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Old 04-24-06, 04:36 PM   #3 (permalink)
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Thanks for the fast response, however if I put "DomainName\Username" in the Username or just the "Username" and then enter the password select OK and the same thing happens, it just returns me to the login screen and deletes the password regardless of the 'save password' selection.

Paul
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Old 04-24-06, 07:16 PM   #4 (permalink)
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Hrm ...

When you connect to your OWA server - Do you connect using https:// or http:// ?

Maybe it is having a hard time making the switch from insecure to secure?

I use https:// on mine ... and honestly I've never had the issue you are mentioning
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Old 04-24-06, 07:44 PM   #5 (permalink)
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I'm in the same boat as netsyd, I use the OWA (on an x50v with WM2003) and I use https:// and have never had a problem. As long as I can get on the Internet with Pocket IE, OWA has no problems.

You aren't using the built-in Messenger program to access your OWA, are you?
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Old 04-24-06, 08:20 PM   #6 (permalink)
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Why can't you just set up active sync to sync to your server??
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Addition who needs that kind of stuff any way huh?

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Old 04-24-06, 11:48 PM   #7 (permalink)
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Originally Posted by coolbre304
Why can't you just set up active sync to sync to your server??

A lot of admins aren't too keen on setting up OMA (depends on the company) ... but agreed that would would be a lot easier, and honestly I don't think it would be any less secure since you would be utilizing SSL for the connection anyway.

If your admin needs some info/hints on how to get OMA working right with your device... check my website. :approve:
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Old 04-25-06, 01:55 AM   #8 (permalink)
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Its a lot more comfortable to sync with an exchange server through Active Sync. I do it all the time and i am very impressed.
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Old 04-25-06, 02:10 AM   #9 (permalink)
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Tanks for all the advice, I will try the Active Sync route but it's a pain not being able to do it 'stand alone' for a quick check or when in meetings etc.
I have tried https:// but I just get the error "The page cannot be displayed becasue the Web sire cannot be authenticated" MAybe there is a set up issue on the server?

Regards

PAul
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Old 04-25-06, 09:32 AM   #10 (permalink)
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Originally Posted by pgwood
Tanks for all the advice, I will try the Active Sync route but it's a pain not being able to do it 'stand alone' for a quick check or when in meetings etc.
I have tried https:// but I just get the error "The page cannot be displayed becasue the Web sire cannot be authenticated" MAybe there is a set up issue on the server?

Regards

PAul
(Mini Rant to follow - Sorry):exc:

Sounds like your admin doesn't have SSL setup on your Exchange server - BAD IDEA!!! No offense intended here (especially if you are the admin) but it sounds like you work for a small company, and the admin doesn't have a lot of experience securing exchange... so OMA might be a bit of a nightmare to get running.

Anyway, here's the thing - if you aren't using SSL to access your email I wouldn't access it remotely no matter what. Without SSL your email is passing plaintext over the air ... which means anyone with a laptop setup like mine can sit in the coffee shop you are in and read every email you access. If you access it anywhere on the road, chances are really good someone is listening.

OWA should never be used without SSL ... just one of those things your company should not allow to happen. You never mentioned the industry you are in, but in almost all cases you will eventually be accessing some kind of "important/confidential" company data via OWA, and also since it is plaintext your domain password will be transmitted "in the clear" as well... your company is just begging someone with bad intentions to come knocking down the door.

End Rant

Sorry ... had to be said. But, now that that's been said, it really sounds as though OWA is trying to redirect you after the logon ... and one of two things is happening -
1. You are not able to authenticate. This could be you logging on with a bad name/password... or it could be that you are having authentication issues with your Exchange server.
2. The server could be trying to redirect you to another webpage and PocketIE is failing to open the redirector... the big issue I have with a lot of PPC apps is they don't communicate issues very well to the end user. In most cases they fail without any kind of notification.

Does this happen with another browser? Try Minimo or Opera ... if you no longer have issues using either of these browsers you can blame PocketIE. If not, you have some more digging to do :)

Finally --- If you have an Internet Connection in your meetings, you can make the connection to your Exchange server over-the-air using OMA once it is set up properly. I check my email all the time, all I do is open ActiveSync and press the sync button. 100 times easier than using OWA through PocketIE. :approve:
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Old 04-26-06, 06:31 AM   #11 (permalink)
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Thanks again for the fast response and I do not mind the rant, (I'm not responsable for it fortunately) I did talk to the guy and he assures me it's all secure, (but I'm not convinced) the business we're in is a little bespoke but the information would certinaly be useful to the competition when it comes to bidding for work etc..

I will try your suggestion of either Minimo or Opera, I down loaded the Opera files but the installation instructions refer to a .msi file which was not in the archive file, maybe i'll try Minimo and see how I get on with that.

Sorry to be such an idiot on these things.

Further to the note above, I have managed to install Minimo and I can log on with no problems (except te screen display but thats a different issue) looks like an issue withteh buit in Internet explorer.................
Still struggling with the Opera install though!

Regards
Paul

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Old 04-26-06, 12:18 PM   #12 (permalink)
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Don't worry, the idiot doesn't have the sense to ask the questions in the first place!
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Old 04-26-06, 12:30 PM   #13 (permalink)
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Originally Posted by crawil
Don't worry, the idiot doesn't have the sense to ask the questions in the first place!
Exactly ... a real idiot would have just blamed microsoft and called the thing a POS.


As for it being secure... if it's not running over SSL - It isn't secure. :hide:
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Old 04-27-06, 11:08 PM   #14 (permalink)
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Folks, I'm having the same exact issue that pgwood described in the first post.

I am an Exchange admin, we have SSL setup on our Exchange 2003 server and it works for OWA, OMA, and Exchange ActiveSync. All three work fine on my Windows Mobile 2003 device, but since I got the x51v yesterday, I've been unable to connect to OWA using the Axim.

I successfully imported the SSL certificate to the Axim. When I connect to OWA, I see the page, even see messages, but am repeatedly prompted for credentials.

OWA is indispensible, I can't use a PDA without it, so I have to get this to work. Anyone have any ideas? As stated, it works on my WM2003 device. Weird.
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Old 04-27-06, 11:20 PM   #15 (permalink)
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.... I wish I knew. Mine doesn't do that... Are you running a single box or a front end server with the data on the backend server? Exch sp1 or sp2?

I assume that OWA doesn't resond this way to regular IE?
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