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I had a similar problem with my headphones not working when I plugged them into my X50v. The internal speaker worked when I unplugged the headphones, but the headphones didn't work when plugged in. I tried reinserting the headphone plug several times hoping it would "unstick" the jack, but that didn't work. I also tried a soft-reset of the device.
I figured that the headphone jack connection was bad so I called Dell for a warranty replacement. The Dell Online Chat suggested that I try doing a hard-reset (which I didn't think was going to work), but it did fix the problem. So, doing a hard-reset may fix the problem.
Just my 2 cents...
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PPCDeveloper
Read about a PPC Software developer's trials and tribulations on my Web Blog at: http://ppcdeveloper.blogspot.com
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