SuperslowX51v

Hello to all,

I'm a new member and I have just discovered this site. I will be grateful for any help anyone can to extend. Thank you in advance for taking the time.

I have a X51v that seems to have issues. I'm note sure if it software or hardware related. Here are it's issues:

The unit runs most programs and especially the calender really slow (slower than my old IPAQ 3955), even though I have it set on the maximum performance. I have tried auto, but it is even slower.

I have never been able to back it up as it just pops up a 4 color circle-in-a-square windows icon thing, that rotates clockwise. This never stops until I do a soft reboot.

Also, at times I try to turn it on and it's won't turn on without a soft reboot. I have not detected any particular pattern to this.

I suspect it is perhaps the size of my calender or number of contacts? I cannot find a maximum number or size limit anywhere for the unit.

I thought buying this was a big step up from the old IPAQ 3955, yet it has just been a big disappointment. This is the first Dell product i have ever bought, and I think it will be the last. Dell's customer service is polite, but terrible. They don't seem like techs at all, just people they hire to read help screens off a computer or something.

Anyway, I want to have a good relatioship with the AXIM X51v, but it has to be a two way street.

Best regards,

Mike

enCORe

backup & hard reset

JordanChris

Then install the A12 ROM upgrade

SuperslowX51v

Originally Posted by enCORe

backup & hard reset

Thanks for the reply enCORe,
I am unable to back it up using onboard software.

I can syncronize the device without any trouble, so this must be what you mean.

Best regards,

Mike

SuperslowX51v

Originally Posted by JordanChris

Then install the A12 ROM upgrade

Thanks for the reply JordanChris.

Where do you find the A12 ROM upgrade? I will search this site for it.

Will it void the warranty?

Best regards,

Mike

tlmeekins

You can get it here. This is a DELL release so it won't void your warranty. It was located on the from page of Aximsite. Just do a little reading.

Welcome to Aximsite!!!

As a suggestion, you will find 99% of your questions already answered here. Do a search before you start a new post, just in case.

Good Luck....Make sure you follow the directions to the letter for the A12 update.

mofologic

how many running programs do you have in the background? maybe memory is too low. don't forget that WM5 only minimizes the program, not close it. switcher bar or 3rd party utilities like magic button or vbar have been used to avoid this.

SuperslowX51v

Originally Posted by tlmeekins

You can get it here. This is a DELL release so it won't void your warranty. It was located on the from page of Aximsite. Just do a little reading. Welcome to Aximsite!!! As a suggestion, you will find 99% of your questions already answered here. Do a search before you start a new post, just in case. Good Luck....Make sure you follow the directions to the letter for the A12 update.

Thanks for the link and the info tlmeekins.

I tried reading to find people who are having similar issues, found some but nothing seemed to be what I needed.

Best regards,

Mike

SuperslowX51v

Originally Posted by mofologic

how many running programs do you have in the background? maybe memory is too low. don't forget that WM5 only minimizes the program, not close it. switcher bar or 3rd party utilities like magic button or vbar have been used to avoid this.

Appreciate the response mofologic.

I watch the memory closely and check to make sure many programs are not running in the background. I don't think this is the problem, but thank you for the suggestion.

Best regards,

Mike

w3iner

I suggest a Hardreset and if that does not work call dell and tell them. You will get a new one if you have alittle patience.

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Maximum Dude

I agree that you should do a hard reset in order to determine what the problem is. But use the Axim w/o synchronizing the device or installing any other software. Check the speed of the menus, the available memory, etc.

Next, sync the device before installing any apps. Now you can test your theory about the number of contacts, appointments, etc. BTW: if you sync your messages, limit the message size, the number of messages, attachments, etc.

Now install a task manager like Magic Button or vBar. Now you can monitor what is running, and can kill unwanted programs.

Next install your apps one or two at a time. Test your device for it's speed and functionality after each install (or group of installs). This could point out that one app in particular is the culprit.

If all of this fails, and you may have a defective unit, so call Dell.

Hope this helps!

Keep grinnin' Dude! :approve: