My **** axim won't sync with ActiveSync - Page 3

07-14-07, 11:47 AM

start>settings> connections tab> Connectioins. Do you see "edit my proxy server"? If so then click on it and uncheck This network uses.... box but leave the top box checked. This will set it self up every time you connect to a network that uses a proxy and you will have to uncheck it when you are not using a proxy. This is just a shot in the dark but hope it helps.

JohnK324 · 07-14-07, 06:07 PM

Originally Posted by jovalleau

Ok, I think I've discovered a weird anomaly. The only common link between the Axim syncing and not syncing is whether or not the device is fully charged. Every time I've let it charge up (did so while I was waiting to be able to try another method), it synced flawlessly. I only caught on last night, when I got home from work, and I was not behind any VPN. I rebooted everything as I had earlier, and it would not sync. So I charged it and went to sleep. I woke up in the morning, and hooked it up, fully charged and voila! Sync!

Does this make any sense though? I'm hooking it up to my laptop, so maybe that has something to do with it? It's plugged in to power as well... Any thoughts?

(why do I feel like I'm talking to myself?)

First, you are not talking to yourself. Second, it does not make a difference to have the Axim fully charged. I think it is just coincedance.
When uninstalling, follow cravaus' instructions on completely wiping out ActiceSync.
A couple of times, I have installed software that caused my Axim to stop syncing. My fix was a hard reset then one by one reinstall previous software (except the most recent or what I thought was the culprit).
I have also noticed that the Axim seems to sync faster (meaning after being connected) when the "Enable advanced network functionality" box is cleared. Not sure if you need this with VPN. The firewall may have a lot to do with it.

jovalleau · 07-14-07, 08:04 PM

Just tried syncing at 74%. Nadda. Will try again when it's charged (nothing else has been changed, thus far).

jovalleau · 07-14-07, 08:31 PM

Attempted sync at 97%: Success.

That has to be the culprit. Don't know why, though...

07-15-07, 07:03 AM

Originally Posted by jovalleau

Attempted sync at 97%: Success.

That has to be the culprit. Don't know why, though...

that is very strange. What are you using? Cable, dock? I wonder about the AC power. Is it charging and trying to sync at the same time? That should work fine with the Dell cable or dock but may not work as well with others? I can't remember anyone else having this problem.

jovalleau · 07-15-07, 03:26 PM

Originally Posted by bigdave240

that is very strange. What are you using? Cable, dock? I wonder about the AC power. Is it charging and trying to sync at the same time? That should work fine with the Dell cable or dock but may not work as well with others? I can't remember anyone else having this problem.

I'm actually using a Belkin travel cable, so that probably has something to do wit it. Though, it has never happened with my desktop...only my lappy.

08-08-07, 05:44 AM

My x51 stopped syncing on the 5th August 2007, so I waited a few days until it bothered me then on 8th August (after it didn't fix itself I started investigating). Note: Using my wireless connection I could sync most things that I used daily (RSS feeds, journal bar), but not others that talk only via active sync (eg. Tiny Stocks). I tried the following things until it worked again:

Soft reset Axim - no luck
Uninstall AS4.5 and reinstall on PC - no change
Install Active sync 4.5 on my other PC (which had a fresh install of XP on it) - Still no sync, so this eliminated active sync
Cleaned contacts on axim and cradle (the cradle was quite dusty) with paint brush and metholated spirits - still no sync
Removed battery from axim and refit - no change
Uninstalled VPN driver in device manager (as it had an X beside it) - no change
Soft reset Axim again - now syncing after going thru partnership setup again. :approve:

So something in the last few steps fixed it, but I couldn't say what.

I should add my battery is as old as my Axim (2+ years) and only lasts a couple of hours watching a movie (instead of 4 hours), so maybe the battery has something to do with it as noted in an earlier post.

I'm not confident it's finally fixed, but I'll post again if it stops working.

JohnK324 · 08-08-07, 04:13 PM

Your last step was the one. I had to do the same thing a couple of months ago and it's still syncing.
The new partnership added a 1 after my name (ex. WM_John1). I had a problem with AS when I installed a new program.
(Chilly winter? It's 99 degrees (f) here.

camaroguy · 08-08-07, 09:28 PM

what is a hard reset, and how do you do it? I still haven't gotten my x51v to be recognized by either my laptop at work or my dell dimension at home, and I've tried uninstalling activesync and reinstalling with no luck...I use the thing for music, which I can load with the sd and cf card reader, but the big thing is I bought it to use at work as a scan tool for fixing cars, and I need to be able to sync to load the software updates

JohnK324 · 08-09-07, 07:48 PM

Hard Reset= while holding down the Power button, press the reset (in back). A warning message comes up indicating all information you installed will be lost and be set back to factory settings (like when you first brought it).
Press 'contacts' button to reset or the 'email' button to abort.

I found that when you uninstall Active Sync, remove all folders left behind. I also searched through the registry and removed all instances of AS (should not be done without a backup).

On the Axim, go to settings, connections, USB to PC; clear the check box.

Good luck, post back.

WVU #1 Fan · 08-10-07, 10:14 PM

Originally Posted by Eric12341

yea i am having problems now too, puttin the axim on the cradle now brings up a balloon that says this device has malfunctioned and windows cannot recognize it, and trying to disable advanced network functionality doesnt work because it says failed to disable rndis to use serial, i dont want to hard reset yet as i am about to leave for school

I am also having this same problem where windows does not recognize my usb device(Axim x51V) I've tried all possibilities with active sync troubleshooter, updated active sync, removed the battery from my Axim and retried, it finds the new hardware, Active Sync starts up and says it is connected, then never syncs with the Axim, and when I go to start a sync manually, the device is not found. Any other ideas from anyone? Or are there any other ways to sync?

08-11-07, 09:36 AM

two things to check. first make sure that you fully disable your firewall and see if that works. also check to make sure that you don't have a proxy setup under connections. start>settings> connections tab> Connections. Do you see "edit my proxy server"? If so then click on it and un-check "This network uses.... "box but leave the top box checked.