Thanks for the replies Pedah & Mokubai.
...and the web site links ....tooo easy!!
It appears that Expansys AUS are using the services of PPC Techs Inc in the US to complete the repairs.
Exspansys AUS just do all the handling from the Australian end, shipping to the US and back, and then back to the customer in AUS.
They quote a single price for replacement of the touch screen and the LCD components ...$425 AUS dollars.
PPC Techs website
Pocket PC Techs - WriteSHIELD™ Screen Protector/Lil' Sync® Cable/Power Adapter Accessories, Screens/LCD Repairs, RAM/Memory/Battery Upgrades for Pocket PC, Windows Mobile, Pocket PC Phone, Smartphone, Palm quote 2 repair options
1. to replace the touch screen only, US$149
2. to replace touch screen and LCD US$209
Apparrently if you just have cracks across the top surface glass, you may only need the touch screen component replaced, however there can be non-visible damage to the LCD as well.
The LCD damage is characterised by sections of the LCD panel looking like there are dark ink blobs blanking out sections where the cracks appear in the glass.
My descriptions, see the web site for pictures.
I assume that Expansys AUS is quoting for the worst case scenario and giving price for the complete replacement of both components ( ie saves hassle with a touch screen repair requiring the full replacement job , a higher charge to customer or reshipping a second time....maybe)
On the PPC Tech site, it mentions the international shiping could range from US$40 to US$80, so after handling fees and shipping. exchange rate (currently 0.83) are taken in to account, the AUD$425 is not far off the mark, and they do all the work ie no worries for me to organise!!!
but yes this is not an inconsiderable amount for me!!!
... but then I neeeeed my PPC!!!
I think I will try Expansys AUS.:approve: