My pc cant recognize my Dell Axim 51v

morpheas40 · 11-26-07, 06:39 AM

Hello dear reader

I have the following problem.My pc cant recognize my axim although everything was ok till a few days ago.I have installed WMDC a month ago and everything was working ok. I unistalled and reinstalled WMDC after the problem but still the same problem,as if there are no drivers for axim in my vista home premium to be found.I even tried another pc with the same OS and it found my axim as dell axim 51v quickly.My pc wont even recognise my axim as an unknown device!!!When it on the cradle or usb cable it cant be found as a device.I tried all different usb ports , with or without the usb hub,have done plenty of soft resets and restarts to my pc and still nothing...the pda cannot be found although it recognizes othr devices like mp3 players,camera,phone and so on.I run smoothly WMDC but no pda device seems to be connected to it.Thank you in advance for your help.
Kind regards

Box · 11-26-07, 07:06 AM

Have you recently installed a firewall?
Or changed your firewall settings?
Or antivirus?

morpheas40 · 11-26-07, 07:19 AM

Thank you for your interest.I havent installed any new antivirus,nor have messed around with my firewall settings.I had a problem with my internet connection and made a new one through windows internet connections.I suspect this is when it all started.My modem stayed untouched...no changes there...

Box · 11-26-07, 07:23 AM

When you tried it on the other machine, did you use the same cable or cradle?
If not, it may be a problem with the cable.

morpheas40 · 11-26-07, 07:59 AM

I used the same cable but not the cradle.If it was a firewall problem wouldnt i have connecting problems with other devices(mp3 players,memory sticks etc?)

Jogga · 11-26-07, 08:01 AM

Excellent suggestions from Box (as always :approve:); you may also want to check for any BIOS updates for your PC (especially if it's a DELL) and make sure that there is no damage to the pins on the Axim's connection socket.

Also, if you experienced a problem with the pda and performed a hard reset before the problems started, check that you have reset your Regional Settings to the appropriate values.

Hope this helps

**breley** · 11-26-07, 08:23 AM

I had a similar problem as well recently on my Vista system at work. My X51v was perfectly happy on the PC, but then returned I believe a repellog.exe error and for the life of me I couldn't get the Axim to be recognized as described in your case.
As I recall I removed (deleted) the sync relationship from within WMDC for the Axim and I also recall going into Vista's Device Manager and manually deleting "PocketPC" under the "Portable Devices" setting. I then undocked my Axim, rebooted, then once Vista had loaded I redocked my Axim and it seemed to be happy.

Quote:

I used the same cable but not the cradle.If it was a firewall problem wouldnt i have connecting problems with other devices(mp3 players,memory sticks etc?)

If it were a firewall issue, you would not have problems with a memory stick as it is treated as a virtual drive. Depending on how the system recognized an MP3 player it might see the contents as a virtual drive as well and hence no firewall conflict, but if assigned an ip address as the Axim is, it could be blocked as well. If you are using the Vista firewall, I seriously doubt it would be deliberately blocking ip traffic via the usb host in the WMDC app...Vista should give it a "free pass." You would see from a command prompt "ipconfig /all" command an ip address for the Axim of something like 169.254.2.2 or some such if the firewall was allowing a connection.

If you are using a 3rd party firewall, there is a possibility it could be blocking the Axim's internal ip address.

morpheas40 · 11-26-07, 09:10 AM

Thank all for your interest.I didnt expect an immediate response...anyway,I found a solution quite accidentally.I went to control panel,device manager as described above, but to the section of network adaptors where I located a section called microsoft windows mobile remote adaptor which was deactivated.I activated and my problems are gone...I dont remember messing with this section...anyway...all is done.Thank you again for your kind help
Take care

Box · 11-26-07, 09:17 AM

Glad you got it fixed, now that makes you our resident expert on Vista, all posts regarding Vista will now be forwarded directly to you.

Welcome to the site.

morpheas40 · 11-26-07, 02:29 PM

Aaaaaaaaaaaaaaaaaaaaaaagggh