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I must sheepishly reply that I forgot that the thing had a lock button, and that was the issue with the hard reset (I think, I haven't tried it again). I still have very sluggish performance (after removing half to three quarters of the programs I installed, though that did help some), and I'm not sure if I should go ahead and hard reset, or uninstall everything first. The problem is worst when I start up, after it has shut itself off or after a soft reset. It seems like it is trying to connect, and that keeps it from doing anything else (I always get a "can't connect" error message when I soft reset, but, again, it is sluggish even after auto shut off, without that message).
Anyway, thanks to all for the help-any suggestions on this one?
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