I did a few searches on this with no luck. This post is long because there are so many details that might figure into the issue.
I have an Axim v51v purchased early 2007. ROM version A12. WiFi and BT. I have had this unit connected to my home WiFi for browsing but then connection stopped a while back for an unknown reason. I have not changed the home setup that I know of -- I am used to working on the many connection and firewall settings in the LinkSys firmware and try to keep it up to date. However, I don't know much about specific port assignments. I use a MAC filter as part of my network security and I made sure that the Axim's MAC address is in the router filter. (LinkSys WRT54G)
My connection problem seems to be in the Axim, because I have the same problems on a trip where I encounter different WiFi hotspots.
At first I thought it was an IP assignment problem, and for my home setup I will have to have a way to assign IP number. After I fixed a AS4.2 problem by placing the Axim into the ZoneAlarm's "trusted zone", ZA, on my other PC, told me that a new IP was trying to communicate with that desktop CPU. The IP shown in the ZA alert was the 169.254.2.1, an IP which was mentioned in some other network-issue forum posts. The Axim was, I think, cradled and connected to my laptop at the time it was seen by ZA on the desktop in the other room. This is significant because the required range of IP addresses assigned by the LinkSys is different and I guess I have to force the Axim to take an IP inside the range but different than the other units inside the firewall.
I have always used the Dell WLAN internal utility to turn on the antenna, etc. -- and available networks show in the "Site" tab, both at my house and elsewhere. But the other tabs in the WLAN utility don't work as I expect. Next is "Config" but I can never get any characters into that "Pref SSID" field with the pop-up keyboard or any other input method. Next is "Tools" and this seems to be the place I assign an IP, but here, too, I can't get the field to take data. The button "Renew IP" does nothing. The IP shown is 0.0.0.0.
On the "Advanced" tab I see WPA in the Authentication field no matter where I open this utility. I use WEP at home and there, too, the DELL utility shows WPA. On this tab I notice that invoking the keyboard covers the bottom fields. Something's rotten in the state of AXIM.
The "Receive" tab shows beacons going up but all other values are zero. "Transmit" tab shows all zeros.
The Dell utility is 1.0.0.2, driver version 2.0.53, firmware 1.10.7.
Anyone have any idea why this utility is so unresponsive? IP assignment can only be part of the problem as I can't sign on to other unsecured networks. I have searched the Dell site for any reference to this problem, too. All help and suggestions appreciated!
At first I thought it was an IP assignment problem, and for my home setup I will have to have a way to assign IP number. After I fixed a AS4.2 problem by placing the Axim into the ZoneAlarm's "trusted zone", ZA, on my other PC, told me that a new IP was trying to communicate with that desktop CPU. The IP shown in the ZA alert was the 169.254.2.1, an IP which was mentioned in some other network-issue forum posts. The Axim was, I think, cradled and connected to my laptop at the time it was seen by ZA on the desktop in the other room. This is significant because the required range of IP addresses assigned by the LinkSys is different and I guess I have to force the Axim to take an IP inside the range but different than the other units inside the firewall.
The 169.254.2.x IP address is the arbitrary IP address assigned to the Axim by the PC, not by the router. This is the means of its communication to the desktop and the internet from your docked Axim, if so desired. It's not quite the same thing as your Axim's internal wireless adapter, kind of like laptops: there is a wired network adapter with its own IP capabilities, and there is a wireless network adapter, with its own separate IP resolution capabilities.
Offhand I can't comment about your WLAN utility issue just yet. I've used Socket Wi-Fi Companion since I first had my Axim as I never cared much for the default Dell WLAN utility...seems far too limited IMHO. Though, I could take a look at my Axim tonight as I recently reset it and removed Socket Wi-Fi off it.
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I just checked my WLAN util against known sig and have the same
version exactly on my 07 x51v with identical rom versions.
When it connects I get my DEFAULT connect at home and in tools
I show th IP and it appears to do nothing when I hit renew but it maybe
just so fast,but when I hit ping it works fine and I get reports and
hit speeds.
Is your 51v transmitting?
Does the green light flash?
It seems it's hearing if the Receive # goes up but if the Tx #
isn't then I suspect it's internal.
You might try going into the connection settings (the easiest way is through the 'Setting' button on main page of the WLAN utility while WiFi is 'On') and deleting all the networks listed there. I know from some other user responses that the Axim can have trouble making a connection when this list gets too full.
You can try leaving your own network but sometimes removing it will allow a fresh start (less tramatically than a hard reset). You will need to turn off the router or get out of it's range before you can remove it. Once you do this and get back into the network range, you'll need to reestablish the connection including entering the WEP key.
__________________ -Ike-
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Mine developed connection problems with my home network a while back. I tried editing the registry and that worked for a while (literally one or two connections) then it stopped.
Then, out of the blue, I had to do a hard reset. Once I did that, problem solved. It was probably a registry problem that I could not fix.
OK, good thougts, folks. Quick check of some ideas mentioned here:
Ike, in the Dell connection interface hitting the "Settings" button brings up "Configure Network Adapters". There is a drop down box which offers "Work" and ""The Internet". Do you mean I should delete the references to other hardware that *could* have been used in the CF slot? There are six other names many with the word "miniport" and "Remote-NDIS Host", "NE2000 Compatible Ethernet Driver".
If I touch Dell ... Wireless adapter I have two buttons and I have selected "Use server-side IP address." But now I will try assigning an IP that falls into the range assigned by the router. You mentioned getting out of range before making changes... hm we'll see.. yup, I still get the same "Cannot Connect" error dialog. Further, I cannot delete adapters from the list of seven.
Yes my green light blinks. What I saw coming in was "Beacons" which is a new term to me. Not packets but "beacons." The Axim sees my router but the Dell software cannot add characters to entry boxes like Pref SSID or -- on the next tab -- the authentication type. That just says WPA but nothing changes that, even though my router still uses a wep string.
Do I need to unistall this component and re-install just this? Thanks, again, for the responses.
I think Ike was referring to the list of all wireless signals
sensed in the past such as your own router and any other
wireless beacons from past scans.
My goal is connection and web browsing, e-mail replies while out and about using hotspots in the outside world like my classroom WRTG54 or a coffee shop, but if the Dell utility doesn't work at home I know it will never connect somewhere else.
The Dell WLAN screens: Site- offers my network and the neighbor's: good so far Config- Pref SSId has no text and although the cursor will appear there no characters appear when I call up the keyboard. "Signal Quality" box displays "No Signal" and "0/0" although there are 5 white bars out on the Today screen. Tools- "Ping" shows an IP of 0.0.0.0. The drop-down box is empty. Advanced- "Authentication says WPA (I'm using WEP on the Linksys) and shows the MAC address. Network info just shows 0.0.0.0. No "Gateway". Receive- All zeros except the ever-climbing "Beacon" count. (No one offered an explanation of "beacons"... what is this?) Transmit- all zeros. About- Utility v1.0.0.2
Someone referred to editing the Registry. Where? on my laptop (the sync machine) or in some recesses of the WM5 local code on the Dell?
If I do a hard reset how much is lost (that will not be restored by a sync...)?
My goal is connection and web browsing, e-mail replies while out and about using hotspots in the outside world like my classroom WRTG54 or a coffee shop, but if the Dell utility doesn't work at home I know it will never connect somewhere else.
The Dell WLAN screens: Site- offers my network and the neighbor's: good so far Config- Pref SSId has no text and although the cursor will appear there no characters appear when I call up the keyboard. "Signal Quality" box displays "No Signal" and "0/0" although there are 5 white bars out on the Today screen.
To me, this is just verifying you are not connected to your wireless router. When mine is connected, the preferred SSID shows what my actual SSID is. The fact you have 5 white bars means that the wireless adapter in your x51v is on, but no signal present (not connected).
Quote:
Tools- "Ping" shows an IP of 0.0.0.0. The drop-down box is empty.
Just more verification you are not connected to your wireless router. Mine shows the actual IP of my PDA when connected, although drop-down is also blank. I can input the IP of my PC and ping it.
Quote:
Advanced- "Authentication says WPA (I'm using WEP on the Linksys) and shows the MAC address. Network info just shows 0.0.0.0. No "Gateway".
This may be the key here. If the authentication says WPA and your router is WEP, then that may be the problem. Your PDA should also be set to WEP to match your router and then, of course, have the correct WEP key input.
I don't know anything about editing the registry or what beacons is.
If you do a hard reset, everything will be lost in the main memory of the PDA and all programs you installed will have to be re-installed. The info on your memory cards will be OK, the device will just be back to the factory set-up when you took it out of the box. Hope this helps!
edit: Forgot to mention to make sure you have the WLAN utility "Power save mode:" set to disable
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Last edited by srvctec; 01-19-08 at 04:06 PM.
Reason: add
Sorry, I missed your post from last week. bigtsr was right when he said it was the list of wireless signals. As I mentioned in my earlier post, the WiFi must be 'On' to reach the correct page by tapping on Setting in the WLAN utility.
srvctec is also correct. Everything you listed suggests you are not connected to your home router. Since you see a neighbor's router, you should make sure that yours is set to a different channel (keep it on 1, 6, or 11 since all other channels overlap these).
There are a lot of other things to try in the Check these first part of the Troubleshooting section of the WiFi Guide.
__________________ -Ike-
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Thanks! Yes, I too, figured that I was not connected. The frustration is that the Axim has been connected for the first few months and something changed. I can't figure what that change was. I'll have to try the classroom router again.
I read the entire "Check these first" document. Good suggestions, many of which I had tried. I took a bunch more steps suggested there and still no connection. I hate to zero out the router and re-enter all the MAC addresses but perhaps that will have to be the next step. Because I still use the lower security WEP I also use MAC filtering. I took the Axim's MAC address from the Advanced tab of the WLAN utility.
Why does the interface (Advanced tab) allow me to put the cursor in the box with the "WPA" showing but not allow change to "WEP"? Weird. Is the change [intended to be] as simple as placing the text "WEP" in that box?
Why does the interface (Advanced tab) allow me to put the cursor in the box with the "WPA" showing but not allow change to "WEP"? Weird. Is the change [intended to be] as simple as placing the text "WEP" in that box?
If you are referring to the entry that I think you are, this is determined by the network the device is associated with. This makes me think that you are not associating with your own network (the field is blank when there is no network available) or you somehow enabled WPA on your router.
Did you try changing the router channel?
Did you find the list of networks I referred to in my first post and remove the extras?
You might also try changing the SSID on your router. That would give the Axim the chance to create a new association.
__________________ -Ike-
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Hi
I have an Axim and am experienceing the same problem, my Wireless connection was been working fine ofrt he last couple of weeks but last night it just packed in for no reason. Now it keeps telling me my WEP key is incorrect, I've done a hard reset, restarted my AP and changed the WEP to something different, but it still won't connect!
My Axim seems the SSID, and asks me if the network connects to the internet or work however I get no further as it just doesn't seem to accept my WEP key. Also it seems too loose it's settings, as I enter the WEP key in the wifi settings then a while later the WEP key has gone and the key automatically supplied box is ticked.
Have you found a soultion yet, coz it's driving me mad!
Start by looking through the Check these first part of the Troubleshooting section of the WiFi Guide.
You said you 'restarted the AP.' Does that mean you reset it?
If so, did you try without any security enabled?
Did you try connecting with the Axim after the hard reset without adding any of your programs back (or before doing any backup restore)?
Have you tried changing the channel on the AP (selecting one of 1, 6, or 11 that is different from the current setting)?
__________________ -Ike-
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I've tried a software restart and a power cycle on the AP, neither made any difference. Ill try changing the channel first and if that does not help try removing the security.
To date I have not added any of my program back folloing the hard reset, so it should be 'as it comes' out of the box.
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